General Conditions of Sale

Art. 1 – General provisions
1. By navigating in this area, the user accesses MASHUPHAIRCARE, accessible via the url: www.mashuphaircare.com . Browsing and placing a purchase order on the site imply acceptance of the Conditions and Data Protection Policies adopted by the site itself indicated therein.

2. These General Conditions of Sale apply to the sale of products with exclusive reference to purchases made on the site in accordance with the provisions of Part III, Title III, Chapter I, Consumer Code (Legislative Decree no. 206/05 amended by Legislative Decree no. 21/14 and Legislative Decree 70/03) by Executive Up Srl
Headquarters: Piazza Concordia 41, 80045 Pompei (NA) VAT number: 05634300650 Registered in the REA, number NA-1099916

3. Before accessing the products provided by the site, the user is required to read these General Conditions of Sale which are generally and unequivocally accepted at the time of purchase.

4. The user is invited to download and print a copy of the purchase form and of these General Conditions of Sale, the terms of which MASHUPHAIRCARE reserves the right to modify unilaterally and without prior notice.

5. It is possible to use the site and therefore access the products provided by it and purchase them in the following languages:
English French

Art. 2 – Object

1. These General Conditions of Sale govern the offer, forwarding and acceptance of purchase orders for products on MASHUPHAIRCARE and do not govern, however, the supply of services or the sale of products by parties other than the seller who are present on the same site via links, banners or other hypertext connections.

2. Before placing orders and purchasing products and services from different parties, we suggest checking their conditions of sale.

Art. 3 – Conclusion of the contract

1. To conclude the purchase contract, it will be necessary to fill out the form in electronic format and transmit it following the relevant instructions.

2. It contains a reference to the General Conditions of Sale, images of each product and its price, the payment methods that can be used, the delivery methods of the purchased products and the related shipping and delivery costs, a reference to the conditions for exercising the right of withdrawal; methods and times for returning the purchased products.

3. Before concluding the contract, you will be asked to confirm that you have read the General Conditions of Sale including the Information on the right of withdrawal and the processing of personal data.

4. The contract is concluded when the seller receives the form filled out by the user, after verifying the correctness of the data contained therein.

5. The buyer will be obliged to pay the price from the moment the online order forwarding procedure is completed. This will happen by clicking on the “proceed to checkout” button at the end of the wizard.

6. Once the contract has been concluded, the seller takes charge of the order for its fulfillment.

Art. 4 – Registered users

1. In completing the registration procedures, the user undertakes to follow the instructions on the site and to provide his/her personal data correctly and truthfully.

2. Once registered, the user will receive a confirmation email in the email provided by him. The confirmation must be communicated within 24 hours at the latest. After this period, in the absence of confirmation, MASHUPHAIRCARE will be released from any commitment towards the user.

3. The confirmation will in any case exonerate MASHUPHAIRCARE from any responsibility regarding the data provided by the user. The user undertakes to promptly inform MASHUPHAIRCARE of any variation of his/her data communicated at any time.

4. If the user communicates inaccurate or incomplete data or even in the event of a dispute by the interested parties regarding the payments made, MASHUPHAIRCARE will have the right to not activate or suspend the service until the relevant deficiencies are rectified.

5. When a user first requests activation of a profile, MASHUPHAIRCARE will assign a username and password to the user. The user acknowledges that these identifiers constitute the validation system for the user's access to the Services and the only system suitable for identifying the user, and that the actions performed through such access will be attributed to him and will be binding on him.

6. The user undertakes to maintain the confidentiality of his/her access data and to safeguard them with due care and diligence and not to transfer them, even temporarily, to third parties.

Art. 5 – Product availability

1. Product availability refers to actual availability at the time the buyer places the order. However, this availability must be considered purely indicative because, due to the simultaneous presence of multiple users on the site, the products could be sold to other customers before the order is confirmed.

2. Even after sending the order confirmation email, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically corrected by eliminating the unavailable product and the buyer will be immediately informed by email.

3. If the buyer requests the cancellation of the order, terminating the contract, MASHUPHAIRCARE will refund the amount paid within 7 days from the moment in which MASHUPHAIRCARE became aware of the buyer's decision to terminate the contract.

Art. 6 – Products offered

1. MASHUPHAIRCARE markets: Haircare products
2. The offer is detailed on our website at the link: www.mashuphaircare.com

Art. 7 – Payment methods and prices

1. The price of the products will be that indicated from time to time on the site, except where there is an obvious error.

2. In the event of an error, MASHUPHAIRCARE will notify the buyer as soon as possible, allowing confirmation of the order at the correct amount or cancellation. In any case, MASHUPHAIRCARE will not be obliged to supply the item sold at the lower price erroneously indicated.

3. The prices on the site include VAT and do not include shipping costs. Prices may change at any time. Changes do not affect orders for which an order confirmation has already been sent.

4. Once you have selected the desired products, they will be added to the cart. Simply follow the instructions for purchasing, entering or verifying the information requested at each step of the process. The order details can be modified before payment.

5. Payment can be made via:
Credit cards, Debit cards, Paypal, Bank transfer, Cash on delivery.

Art. 8 – Delivery

1. MASHUPHAIRCARE ships throughout Italy.

2. MASHUPHAIRCARE will only deliver to the user's home address, provided at the time of purchase.

3. Delivery is generally made within 7 working days, or, if no delivery date is specified, within the time frame estimated at the time of selecting the delivery method and, in any case, within the maximum time frame of thirty days from the date of confirmation.

4. If delivery is not possible, the order will be sent to the warehouse. In this case, a notice will specify the location of the order and how to arrange a new delivery.

5. If you are unable to be present at the delivery location at the agreed time, please contact us again to arrange a new delivery date.

6. If delivery cannot take place for reasons not attributable to us after thirty days from the date on which the order is available for delivery, we will assume that you intend to terminate the contract.

7. As a result of the resolution, the amounts will be returned, including delivery costs with the exclusion of any additional costs resulting from the choice of a delivery method other than the ordinary method offered without unjustified delay and, in any case, within 7 days from the date of termination of the contract. Transport resulting from the termination of the contract may have additional costs that will be borne by the buyer.

8. Shipping costs are the responsibility of the buyer and are explicitly highlighted when placing the order.

Art. 9 – Transfer of risk

1. The risks relating to the products will pass to the buyer from the moment of delivery. Ownership of the products is considered acquired as soon as full payment of all amounts due in relation to the same, including shipping costs, is received, or at the moment of delivery, if this occurs at a later time.

Art. 10 – Withdrawal

Art. 11 – Data processing

1. The buyer's data are processed in accordance with the provisions of the legislation on the protection of personal data, as specified in the specific section containing the information pursuant to art. 13 EU Regulation 2016/679 (Privacy Policy).

Art. 12 – Safeguard clause

1. In the event that one of the clauses of these General Conditions of Sale is void for any reason whatsoever, this shall in no case compromise the validity and compliance with the other provisions contained in these General Conditions of Sale.

Art. 13 – Contacts

1. Any information request can be sent by email to the following address info@mashuphaircare.com , by telephone at the following number: 081 2354815, and by post at the following address: Piazza Concordia 41, 80045 Pompei (NA)

Art. 14 – Applicable law and competent court

1. These General Conditions of Sale are governed by and interpreted in accordance with Italian law, without prejudice to any other prevailing mandatory rule of the country of habitual residence of the purchaser. Consequently, the interpretation, execution and resolution of the General Conditions of Sale are subject exclusively to Italian law.

2. Any disputes inherent and/or consequent to the same must be resolved exclusively by the Italian judicial authority. In particular, if the buyer is a Consumer, any disputes must be resolved by the court of the place of domicile or residence of the same in accordance with the applicable law. These conditions were drawn up on 01/01/2020.